The 17 Most Important and Frequently Asked Questions
When a car crashes or experiences severe shock, the SRS module management, and control system stores permanent fault codes like "Crash Recorded in Full Stage", "Frontal Crash", "Impact Detected", ''Internal Fault Replace SRSCM" and similar codes which usually you can’t clear them simply by diagnostic tools and airbag warning light stays on.
It should be noted that in some cars and models, such as Toyota and Lexus, after the crash, the airbag warning lamp remains on without storing a fault code and the airbag ECU must be repaired and reprogrammed.
Internal faults occur due to both software and hardware problems in the airbag control system. There is no definitive and straightway to comment and separate or isolate the defect in this case
If the airbag module's built-in management and fault detection system doesn’t detect hardware failures after resetting, yes airbag module file reset process will fix this error, but if there is a hardware problem in the electronic board, an error will return again.
Not necessarily, the online airbag crash data clear system only clears hard errors and crash data from the dump, so the airbag module becomes like a brand new one in the pre-crash stage.
If there was a problem with the connectors, connections, sensors, and other components of the airbags and pretensioners system, the airbag warning light will stay on and should be diagnosed by an expert.
Yes, in some cars and models, after performing the reset operation, it is necessary to recalibrate and clear fault codes by the diagnostic tool to complete the task.
In any case, it is highly recommended by our specialists to use a diagnostic tool and recheck the airbag control system before delivering the car to the customer.
Storing clear dump from a car that never was in a crash (non-crashed airbag module) and programming that dump to another car even with similar part numbers and models is a false and non-standard method.
Due to the differences in coding and configurations, even if the writings and serial numbers on the SRS label are the same, you may encounter serious problems.
In some models, the airbag warning light goes out, but at the same time, you may see many errors in the ABS/ESP module, ''NO Configured Device Detected'' in other modules, internal faults, and similar faults in the system.
The standard method of repairing a crashed airbag module is to reset the original crash data dump for each car. For this reason, it is highly recommended to make a backup from the original crashed data file.
Yes, the ARMHEX crash data clear online system supports airbag reset for emulated flash and the latest airbag module models in the world and is constantly updated. See the list of cars and models for details.
In some cars and models, such as Honda and Ford, related systems such as occupant detection systems or seat weight sensors must first be reset by a special diagnostic tool after crash data reset operation then clear the errors in the airbag controller unit.
If you have followed the standard steps and procedures, but crash data faults are still existing, please contact the support team.
The service provider and support team will make every effort to respond to all requests as quickly as possible. Waiting time is usually less than 6 hours on weekdays.
Depending on the number of requests, this time can be up to one working day. It is highly recommended to contact the support team via email.
Yes, all you have to do is send the car details, chip number, clear photo from two sides of the board, the label on the SRS box, and the airbag crashed data to the support team.
Airbag crash data reset is free for new models starting from 2014. Special discounts and gift points are also considered for users who have the most cooperation in sending, testing new models, and giving us useful feedback, so we can improve the performance of the airbag crash data online system.
All packages purchased are valid for 24 months from the date of purchase.
Yes, refer to the training section for detailed information on educational topics, training packages, and webinars.
Yes, it is recommended to learn important concepts about JTAG protocol, then you can buy JTAG diagrams for frequently used airbag modules and minimize the repair time.
Yes, the algorithm for each model of the airbag module has been tested by our customers at least once. Also, the airbag reset online system is constantly updated and corrected by customers' feedback.
If you have any problems, simply contact us via email and share them with the support team. They will try to solve problems you have in the airbag reset process.
No, communication errors and problems are not related to airbag module crash data, and you must check poor connections, hardware failure, and other defects.
In some cases, programming the wrong dump in the airbag module can cause this problem. If the airbag ECU was repaired by other people before you and is not in its original state, contact the support team in this regard.
No, this is not recommended at least for two reasons, and will most likely waste your time and money, also can be dangerous.
First, you have to remember that the coding of each car is specific to the same car and is different from the similar car. The airbag warning light may go out, but the ABS and other related systems will fail.
The second most important and usually hidden issue is configuration. Suppose your current car has 9 airbags. This airbag module with exactly the same serial numbers can be located and used on a car with 2 airbags.
Now suppose you mistakenly program the clear dump from the car with 2 airbags on 9 airbags, considering that the serial numbers of both units are the same. In this case, the airbag warning light may turn off, but instead of 9 airbags, you have 2 active airbags.
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SRS and airbag modules are known by different names under different brands. If your diagnostic tool supports airbag systems, look for the following names.
Airbag ECU, Airbag Control Module, Restraint Control Module, Sensing Diagnostic Module, SRS Control Module, Occupant Restraint Controller, SAS (Sophisticated Airbag Sensor), Event Data Recorder, etc.